Short answer
With Kende it is 30 days' written notice, with no penalty and no minimum term. Because call forwarding sits on your own carrier account, you can stop calls reaching the agent yourself the same minute, without needing anything from us.
Ask any provider how leaving works before you ask how signing up works. The answer tells you what the relationship is. A company that ports your number, locks you into a year, or routes cancellation through a retention team has designed the exit to be expensive, and they designed it that way on purpose.
The activation fee is not refundable, and that is stated up front rather than discovered later. It paid for configuring the agent, and that work happened. The monthly fee stops at the end of the notice period.
What you take with you: your number, which never left, and your call recordings and transcripts on request. Nothing about leaving requires our cooperation, which is the only version of a no-lock-in promise that means anything.
Settle it in ninety seconds
Call the demo line and talk to the agent yourself. It is the same system that would answer your phone, running live, and it will tell you it is AI if you ask it.
Related questions
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