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Auto Repair

AI phone answering for auto repair shops

Kende builds an AI agent that answers your auto repair shop's phone while your hands are full, captures the year, make, model and what the car is doing, and books the drop-off. It costs $1,200 a month for one location.

Where the job goes to somebody else

You are under a hood with a torque wrench and the phone rings. You either let it go and lose a customer standing next to a car that will not start, or you put the wrench down, wash your hands, and lose fifteen minutes off a job you quoted flat rate.

When it gets worse: Monday mornings and the first cold snap. Both put a week of no-start calls into a few hours, right when the bays are already full.

What the agent does on a auto repair call

Built from your answers on the setup form, then tested by you before it answers a single customer.

  • Captures year, make, model, mileage and the symptom in the caller's own words
  • Answers the four questions every shop gets: are you open, what is the diagnostic fee, how long, do you work on my car
  • Books drop-offs and tow arrivals into your calendar on the Professional plan
  • Screens the parts-store and warranty solicitations that interrupt real work
  • Handles the front counter and the phone at the same time, so a walk-in never waits through a call
  • Answers in Spanish without being asked twice

What it will not do

It never guesses at a repair cost or a cause. It states only the fees you have written down, and the diagnosis waits until the car is on the lift.

Run your own numbers

What missed calls cost a auto repair business

Move the four controls to match your shop. Nothing is sent anywhere and nothing is stored. The arithmetic is on the page so you can check it.

40
25%

Nights, weekends, and every call that comes in while you are already on one.

$620
Of the calls you miss, how many would have become work?

One in three is the conservative starting point. Set it lower if you want the pessimistic version of this number.

Calls you never hear about

520 a year

Work that goes to somebody else

$106,392

every year, at those numbers

What the Essential plan costs

$14,799 in year one, activation included

The calls you are missing are worth 7.2 times what the plan costs.

Start setup

Or call the demo line and hear it first. Nothing is charged until you have approved the agent.

The arithmetic: calls a week, times the share you miss, times fifty-two, times the share that would have become work, times what a job is worth. It is an estimate built from numbers you supplied, not a projection of what your business will earn.

Auto Repair questions, answered

Can it quote a repair price over the phone?

Only figures you have written down and approved, such as a diagnostic fee or a published service price. It will not estimate a repair, because a number invented on the phone becomes an argument at pickup. The agreement scopes this out in writing.

What does an AI receptionist cost for an auto repair shop?

$399 activation and $1,200 a month for one location, with 750 talk minutes included and $0.50 per additional minute. Booking drop-offs into your calendar during the call is the $1,800 Professional plan.

Will customers know they are talking to AI?

The agent says so whenever anybody asks, every time, without hedging. That is a term of our agreement rather than a setting. Most callers do not ask, and the ones who do react better to a straight answer than to a dodge.

Can it answer while I am on another call?

Yes. There is no single line to be busy on. Every caller gets answered at the same time, which is most of the difference between this and a second phone line.

Will it stop the parts and warranty sales calls?

It filters solicitors and known spam patterns on rules you set, and every one it blocks appears in your monthly report so you can check what it caught.

Other trades we build for

Working in something that is not on this list? We build for it too. Tell us what you do on the quote form and we will have the answer ready when we call. We serve Oklahoma and Kansas.

Hear it answer a auto repair call.

Call the number below and talk to the agent yourself. It is the same system that would answer your phone, running live.

That’s our AI answering. It’s the same system we build for you.