Used Car Sales
AI phone answering for used car dealerships
Kende builds an AI agent that answers your dealership's phone around the clock, captures which listing the caller is looking at, whether they have a trade, and books the test drive. It costs $1,200 a month for one location.
Where the job goes to somebody else
Somebody is on your listing at nine at night with your inventory open in one tab and three other lots open in the others. He calls about the truck. Nobody answers. He does not leave a message, because there are four more trucks like it within an hour's drive.
When it gets worse: Evenings and Sundays, which is when people browse listings and when most lots are closed. That window is where an always-on agent picks up business nobody else answers for.
What the agent does on a used car sales call
Built from your answers on the setup form, then tested by you before it answers a single customer.
- Captures the exact vehicle, by stock number, year, make and model, from a caller who found it online
- Asks about a trade-in and whether they are financing, so the desk knows what is coming
- Answers after hours, which is when people shop for cars
- Books test drives into your calendar on the Professional plan
- Confirms whether a vehicle is still available on rules you set
- Answers in Spanish without being asked twice
What it will not do
It never negotiates a price, quotes a payment, or discusses financing terms. Those belong to the desk, and the agent hands the caller over rather than guessing.
Run your own numbers
What missed calls cost a used car sales business
Move the four controls to match your shop. Nothing is sent anywhere and nothing is stored. The arithmetic is on the page so you can check it.
Nights, weekends, and every call that comes in while you are already on one.
Calls you never hear about
520 a year
Work that goes to somebody else
$377,520
every year, at those numbers
What the Essential plan costs
$14,799 in year one, activation included
The calls you are missing are worth more than ten times what the plan costs.
Or call the demo line and hear it first. Nothing is charged until you have approved the agent.
The arithmetic: calls a week, times the share you miss, times fifty-two, times the share that would have become work, times what a job is worth. It is an estimate built from numbers you supplied, not a projection of what your business will earn.
Used Car Sales questions, answered
Will it negotiate or quote a payment?
No, and that is deliberate. It states only prices you have authorised in writing, captures what the buyer is asking for, and gets them to your desk. A payment figure invented on a phone call is a deal that falls apart in the finance office.
Can it tell a caller whether a specific car is still on the lot?
It can confirm availability on the rules you set during setup, and on the Professional plan it can read from an inventory feed. Without a live feed it captures the stock number and gets your salesperson calling back with an answer rather than guessing.
What does an AI receptionist cost for a dealership?
$399 activation and $1,200 a month for one lot, 750 minutes included, $0.50 per additional minute. Test-drive booking and inventory integration sit on the $1,800 Professional plan. Multiple lots are quoted from $2,500.
Does it work after hours?
After hours is the whole point for a dealership. Most people shop listings in the evening and on Sundays, which is when the lot is closed and the calls go to voicemail. The agent answers all of it and puts test drives on Monday's calendar.
Other trades we build for
Working in something that is not on this list? We build for it too. Tell us what you do on the quote form and we will have the answer ready when we call. We serve Oklahoma and Kansas.
Hear it answer a used car sales call.
Call the number below and talk to the agent yourself. It is the same system that would answer your phone, running live.
That’s our AI answering. It’s the same system we build for you.